Contact
DocuFix is run by one person. Email is the only channel, and it is read.
Useful things to include
- Which tool you were using, and what your browser and device are.
- For an incorrect requirement, a link to the official page stating the right figure. That gets it fixed the same day.
- The error message you saw, in full.
What cannot be helped with
Recovering a file. Because processing happens entirely in your browser, no copy of anything you have processed exists on our side. There is nothing to look up and nothing to restore.
Application status, portal accounts, or anything about your application itself. DocuFix has no relationship with any authority.